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Other ways to reach us
Email support
support@gofile.my
Response within 24 hours
Discord community
discord.gg/gofile
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@GoFileio
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Common questions
How long are files kept?
Free files are kept for 10 days without downloads. Premium accounts get unlimited retention.
Can I upload files larger than 10 GB?
Yes — GoFile has no file size limit for any user, free or premium.
How do I report abusive content?
Use the "Abuse report" subject above or email abuse@gofile.my directly.