Resolved — Traffic was rerouted to secondary cluster. Root cause identified as a misconfigured load balancer rule deployed in the 11:08 maintenance window. Rule has been corrected.
Delayed email notifications
Resolved
Feb 17, 2025 · 03:40 UTC — Duration: 1 hour 8 minutes
Resolved — Our email provider (Postmark) experienced a queue backlog affecting transactional mail. Delayed emails were delivered once the backlog cleared. No emails were lost.
CDN cache purge caused brief 503s on downloads
Resolved
Jan 29, 2025 · 09:02 UTC — Duration: 4 minutes
Resolved — A scheduled global cache purge for stale objects caused origin overload for approximately 4 minutes. Cache warm-up completed and error rate returned to baseline.
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